COVID-19 TERMS & CONDITIONS
Please note that if you have one of the following symptoms and visiting our centre, you might be asked to leave and no refunds will be issued in order to keep our team and other Nadi Wellness visitors safe:
- A new or worsening cough
- A fever of at least 38°C
- Shortness of breath
- Sore throat
- Sneezing and runny nose
- Temporary loss of smell
- Fever
We have a 24-hour cancellation policy. Any changes or cancellations within this timeframe are not eligible for a refund. However if you in the morning experience any of the above symptoms, please contact our team as soon as possible at 9am on the morning of your booking to either reschedule or cancel. We would need proof of a COVID test or doctor’s note in order to provide a refund.
Last-minute cancellations are not accepted as our time is as valuable as is yours. If you are awaiting the results of a COVID-19 test taken in the past 14 days, please contact us as soon as possible to reschedule your appointment and don’t enter our building.
We encourage all visitors to wash their hands/ sanitize upon arrival and to use the NZ Covid Tracer app.